Question, comment or concern? We want to hear from you.
For more detailed contact information, check below. We will do our best to direct you to the appropriate person and respond to you in a timely manner.
We value your input.
You are our top priority.
We take pride in our customer service and will do all we can to solve your problems and answer your questions.
Call (800) 423-4992
For a quick overview of our TPA Services, visit the TPA section of our website.
Mark Massey
Vice President
(800) 423-4992 Ext. 211
Cell: (901) 355-2559
mmassey@sma.org
Call or email with questions.
Joann Owens
Qualified Accounts Administrator
(800) 423-4992 Ext. 188
Direct Dial: (205) 421-4188
jowens@sma.org
Laqueeta Perry
Qualified Accounts Administrator
(800) 423-4992 Ext. 197
Direct Dial: (205) 421-4197
lperry@sma.org
Bob Cantlay
Qualified Accounts Administrator
(800) 423-4992 Ext. 106
Direct Dial: (205) 421-4106
bcantlay@sma.org
For a quick overview of our Payroll Integration services, visit the Payroll section of our website.
Mark Massey
Vice President
(800) 423-4992 Ext. 211
Cell: (901) 355-2559
mmassey@sma.org
Call or email with questions.
For a quick overview of our Medical Professional Liability services, visit the Medical Malpractice section of our website.
Teddy Guillen
Medical Malpractice Insurance Agent
(844) 832-7994
medicalmalpractice@sma.org
Call or email with questions.
Kendra Blackmon
Operations Administrator
(800) 423-4992 Ext. 164
Direct Dial: (205) 421-4164
kblackmon@sma.org
Call or email with questions.
For a quick overview of our Travel services, visit the Personal & Professional Travel section of our website.
Fadwa Shunnarah
Senior Travel Consultant
(800) 423-4992 Ext. 109
Direct Dial: (205) 421-4109
fshunnarah@sma.org
Call or email with questions.
SMA Services, Inc.
3500 Blue Lake Dr Ste 360
Birmingham, AL 35243
E-mail: services@sma.org
Toll Free: (800) 423-4992
Tel: (205) 945-1840
Fax: (205) 945-1830
Satellite Office
Mandeville, LA
E-mail: mmassey@sma.org
Tel: 800-423-4992 EXT. 211
Cell: (901)355-2559
Hours of Operation
Monday through Friday
8:00 am – 4:30 pm CDT