Question, comment or concern? We want to hear from you.
For more detailed contact information, check below. We will do our best to direct you to the appropriate person and respond to you in a timely manner.
We value your input.
You are our top priority.
We take pride in our customer service and will do all we can to solve your problems and answer your questions.
For a quick overview of our TPA Services, visit the TPA section of our website.
Mark Massey
Director of Retirement Plan Development
(800)423-4992 Ext. 211
Cell: (901)355-2559
mmassey@sma.org
Call or email with questions.
Joann Owens
Qualified Accounts Administrator
(800)423-4992 Ext. 188
Direct Dial: (205)421-4188
jowens@sma.org
Laqueeta Perry
Qualified Accounts Administrator
(800)423-4992 Ext. 197
Direct Dial: (205)421-4197
lperry@sma.org
Terri Carroll
Qualified Accounts Administrator
(800)423-4992 Ext. 170
Direct Dial: (205)421-4170
tcarroll@sma.org
For a quick overview of our Payroll Integration services, visit the Payroll section of our website.
For a quick overview of our Medical Professional Liability services, visit the Medical Malpractice section of our website.
Teddy Guillen
Medical Malpractice Insurance Agent
(844)832-7994
easywin@sma.org
Call or email with questions.
Wendy Erhart
New Business Administrator
(800)423-4992 Ext. 150
Direct Dial: (205)421-4150
wendy@sma.org
Call or email with questions.
For a quick overview of our Travel services, visit the Personal & Professional Travel section of our website.
Fadwa Shunnarah
Senior Travel Consultant
(800)423-4992 Ext. 109
Direct Dial: (205)421-4109
fshunnarah@sma.org
Call or email with questions.
SMA Services, Inc.
3500 Blue Lake Drive – Suite 360
Birmingham, AL 35243
E-mail: services@sma.org
Toll Free: (800) 423-4992
Tel: (205) 945-1840
Fax: (205) 945-1830
Satellite Office
Mandeville, LA
E-mail: mmassey@sma.org
Tel: 800-423-4992 EXT. 211
Cell: (901)355-2559
Hours of Operation
Monday through Friday
8:00 am – 4:30 pm CDT